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visorcentral >> frequently asked questions >> I used to be able to HotSync and now it doesn't work

I used to be able to HotSync and now it doesn't work

Do a PC AND a handheld reboot.

More Information

Do a PC AND a handheld reboot.

Also, you might want to try the following (info from Handspring originally posted on the site by shanpin):

1. Soft reset your Visor.
2. Open REGEDIT in Windows 98. (Be careful if you are new to Windows registries. Be sure to make backups)
3. Go to HKEY_LOCAL_MACHINEEnumUSB
4. Delete the entry: VID_082D&PID_0100.
5. Close REGEDIT.
6. Make sure Local USB is checked in your Hotsync Manager.
7. Perform Hotsync.

Article ID: #1021

Last Reviewed:
Saturday November 25, 2000

Errors or Updates?